Microsoft Support Phone Number +1-800-210-6150 Get Solution Instantly
How To troubleshoot Crashing And Not Responding Issues With Excel Microsoft Support Phone Number +1-800-210-6150 Get Solution Instantly
Microsoft Office Excel 2007Excel 2010Excel 2013
When you open or use Microsoft Excel, Excel crashes, hangs, freezes, or stops working. Additionally, you may receive one of the following error messages:
1. Excel is not responding.
2. Excel has stopped working.
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. call our Microsoft support phone number +1-800-210-6150
Resolution
Use the following methods in the order in which they are presented. If you try one of these methods and it does not help, go to the next method.Microsoft support phone number +1-800-210-6150
Method 1: Start Excel in safe mode
Safe mode lets you safely use Excel without encountering certain startup programs. You can open Excel in safe mode by pressing and holding Ctrl while you start the program or by using the "/safe" (that is, excel.exe /safe)option when you start the program from the command line. When you run Excel in safe mode, it bypasses functionality and settings such as alternative startup location, changed toolbars, the xlstart folder, and Excel add-ins. (However, COM add-ins are excluded.) Microsoft support phone number +1-800-210-6150
If your issue is resolved after you run Excel in safe mode, click the following article number to view the article in the Microsoft Knowledge Base: 280504
How to troubleshoot startup problems in Excel
If your issue is not resolved after you start Excel in safe mode, go to method 2.
Method 2: Investigate possible issues with COM add-insMany developers create add-ins for Excel. These add-ins are divided into two types:
Excel add-ins that are saved as .xla, .xlam, or .xll files.COM add-ins. These add-ins usually have to be installed and include DLLs and registry keys. COM add-ins created for one version of Excel frequently are not compatible with a newer version and may cause crashes. They are not disabled by Safe mode. Microsoft support phone number +1-800-210-6150
The simplest way to resolve this possible cause is to run this troubleshooter.
If the troubleshooter resolves the issue, but it recurs, you’ll need to figure out which add-in is causing the problem. To disable COM add-ins, follow these steps:
Select File > Options > Add-ins. At the bottom of the dialogue box, change the Manage drop-down to COM add-ins, and select Go. Clear the checkbox for any enabled COM add-ins. select OK.Microsoft support phone number +1-800-210-6150
If disabling the COM add-ins alleviates the issue, try enabling them one at a time to test for the problem add-in. If these steps do not resolve your issue, continue to method 3.
Method 3: Investigate Excel file details and contents
Excel files can exist on the computer for a long time. They are upgraded from version to version and frequently travel from one user to another user. Frequently, a user inherits an Excel file but doesn't know what is included in the file. The following areas can cause performance or crashing issues:
Formulas referencing entire columns.
Array formulas referencing an uneven number of elements in the arguments. Hundreds, or perhaps thousands of hidden or 0 height and width objectExcessive styles caused by frequent copying and pasting between books, Excessive and invalid defined names
If these steps do not resolve your issue, continue to method 4. Microsoft support phone number +1-800-210-6150
Method 4: Check whether your file is being generated by a third party
Sometimes Excel files are generated by a third-party application. In this case, the files may be generated incorrectly, and some features may not work correctly when you open the files in Excel. If this occurs, test the features in new files outside the third-party application. If the features work correctly, you should make sure that the third party is aware of the issue. Microsoft support phone number +1-800-210-6150
If your issue is not resolved after you test it outside the third-party application, go to method 5.
Method 5: Perform a selective startup to determine whether a program, process or service conflicts with Excel
When you start Windows, as usual, several applications and services start automatically and then run in the background. These applications and services can interfere with other software on your PC. Performing a selective startup (also known as a "clean boot") can help you identify problems with conflicting applications. To perform a selective startup, click one of the following links, depending on your version of Windows, and then follow the steps in the article:
1.Windows 10, Windows 7, Windows 8: Run Selective Startup using System Configuration
2.Windows Vista: Run Selective Startup using System Configuration
3.Windows XP: How to create and configure user accounts in Windows XP
The selective startup is used to help identify the offending process, service, or application that conflicts with Excel. If your issue is not resolved after you re-create the profile, go to method 6.
Method 6: Check whether your antivirus software is up to date or is conflicting with Excel Microsoft support phone number +1-800-210-6150
Antivirus software can interfere with Excel, and cause performance issues. Frequently updating your AV software can alleviate the issue.
How to check whether your antivirus software is up to date To keep up with new viruses that are created, antivirus software vendors periodically provide updates that you can download from the Internet. call our Microsoft support phone number +1-800-210-6150
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Microsoft Office Excel 2007Excel 2010Excel 2013
When you open or use Microsoft Excel, Excel crashes, hangs, freezes, or stops working. Additionally, you may receive one of the following error messages:
1. Excel is not responding.
2. Excel has stopped working.
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. call our Microsoft support phone number +1-800-210-6150
Resolution
Use the following methods in the order in which they are presented. If you try one of these methods and it does not help, go to the next method.Microsoft support phone number +1-800-210-6150
Method 1: Start Excel in safe mode
Safe mode lets you safely use Excel without encountering certain startup programs. You can open Excel in safe mode by pressing and holding Ctrl while you start the program or by using the "/safe" (that is, excel.exe /safe)option when you start the program from the command line. When you run Excel in safe mode, it bypasses functionality and settings such as alternative startup location, changed toolbars, the xlstart folder, and Excel add-ins. (However, COM add-ins are excluded.) Microsoft support phone number +1-800-210-6150
If your issue is resolved after you run Excel in safe mode, click the following article number to view the article in the Microsoft Knowledge Base: 280504
How to troubleshoot startup problems in Excel
If your issue is not resolved after you start Excel in safe mode, go to method 2.
Method 2: Investigate possible issues with COM add-insMany developers create add-ins for Excel. These add-ins are divided into two types:
Excel add-ins that are saved as .xla, .xlam, or .xll files.COM add-ins. These add-ins usually have to be installed and include DLLs and registry keys. COM add-ins created for one version of Excel frequently are not compatible with a newer version and may cause crashes. They are not disabled by Safe mode. Microsoft support phone number +1-800-210-6150
The simplest way to resolve this possible cause is to run this troubleshooter.
If the troubleshooter resolves the issue, but it recurs, you’ll need to figure out which add-in is causing the problem. To disable COM add-ins, follow these steps:
Select File > Options > Add-ins. At the bottom of the dialogue box, change the Manage drop-down to COM add-ins, and select Go. Clear the checkbox for any enabled COM add-ins. select OK.Microsoft support phone number +1-800-210-6150
If disabling the COM add-ins alleviates the issue, try enabling them one at a time to test for the problem add-in. If these steps do not resolve your issue, continue to method 3.
Method 3: Investigate Excel file details and contents
Excel files can exist on the computer for a long time. They are upgraded from version to version and frequently travel from one user to another user. Frequently, a user inherits an Excel file but doesn't know what is included in the file. The following areas can cause performance or crashing issues:
Formulas referencing entire columns.
Array formulas referencing an uneven number of elements in the arguments. Hundreds, or perhaps thousands of hidden or 0 height and width objectExcessive styles caused by frequent copying and pasting between books, Excessive and invalid defined names
If these steps do not resolve your issue, continue to method 4. Microsoft support phone number +1-800-210-6150
Method 4: Check whether your file is being generated by a third party
Sometimes Excel files are generated by a third-party application. In this case, the files may be generated incorrectly, and some features may not work correctly when you open the files in Excel. If this occurs, test the features in new files outside the third-party application. If the features work correctly, you should make sure that the third party is aware of the issue. Microsoft support phone number +1-800-210-6150
If your issue is not resolved after you test it outside the third-party application, go to method 5.
Method 5: Perform a selective startup to determine whether a program, process or service conflicts with Excel
When you start Windows, as usual, several applications and services start automatically and then run in the background. These applications and services can interfere with other software on your PC. Performing a selective startup (also known as a "clean boot") can help you identify problems with conflicting applications. To perform a selective startup, click one of the following links, depending on your version of Windows, and then follow the steps in the article:
1.Windows 10, Windows 7, Windows 8: Run Selective Startup using System Configuration
2.Windows Vista: Run Selective Startup using System Configuration
3.Windows XP: How to create and configure user accounts in Windows XP
The selective startup is used to help identify the offending process, service, or application that conflicts with Excel. If your issue is not resolved after you re-create the profile, go to method 6.
Method 6: Check whether your antivirus software is up to date or is conflicting with Excel Microsoft support phone number +1-800-210-6150
Antivirus software can interfere with Excel, and cause performance issues. Frequently updating your AV software can alleviate the issue.
How to check whether your antivirus software is up to date To keep up with new viruses that are created, antivirus software vendors periodically provide updates that you can download from the Internet. call our Microsoft support phone number +1-800-210-6150
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